Tap the menu icon (horizontal lines) in the top left and then Settings.If you are connected to internet and still having issues, try signing out and signing back in: If you can't complete one of these actions, verify that you have a strong WiFi or data connection and try reloading your file. The Dropbox Android app requires an internet connection to open, preview, and upload or download files. What if I can't open, preview, upload, or download a file on the Dropbox Android app? If this is the case, you will not be able to view the file in the Dropbox app. If you cannot view the file in another app, your file may be corrupted. Choose an approriate app to open your file in (for example, if you're exporting a photo file, choose a photo viewing app).
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